शिपिंग नीति
Shipping Policy
Shipping Destinations: We currently ship across India only. We offer international shipping when contacted directly via email atadmin@prasadhak.com.
Processing Time: All orders are processed within 1–2 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Timelines
| Region | Estimated Delivery |
|---|---|
| Metro cities (Mumbai, Delhi, Bengaluru, Chennai, Hyderabad, Kolkata, Pune) | 3–5 business days |
| Tier 2 & Tier 3 cities | 5–7 business days |
| Remote & rural areas | 7–10 business days |
Timelines are estimates and may vary due to courier delays, weather, or local disruptions.
Shipping Rates
Shipping charges are calculated based on the total weight of your order:
| Weight | Rate |
|---|---|
| 100g – 1 kg | ₹90 |
| 1 kg – 5 kg | ₹130 |
| 5 kg – 10 kg | ₹350 |
| Orders above ₹1,500 | Free |
Order Tracking: Once your order is dispatched, you will receive a tracking link via email and/or SMS. You can use this link to monitor your shipment in real time through our logistics partner, Shiprocket.
If you have not received a tracking update within 3 business days of your order confirmation, please contact us at admin@prasadhak.com.
Damaged or Lost Shipments: If your order arrives damaged or is lost in transit, please reach out to us within 48 hours of the expected delivery date. We will work with our courier partner to resolve the issue promptly.
Contact Us: For any shipping-related queries, write to us at admin@prasadhak.com or use the contact form on our website.